IntrCity is India’s top single-window platform offering a wide spectrum of inter-city mobility services for passengers looking to travel by train and bus. Its flagship brand IntrCity SmartBus provides safe, trusted, and standardised travel options around India’s long-distance routes. IntrCity uses technology to help passengers transact online for everything from booking tickets to tracking the bus to offering better pre-boarding and on-board services.
ONI Impact Thesis
By using technology to improve information availability, upgrade service levels, and enhance safety, IntrCity is significantly upgrading the quality and convenience of affordable long distance travel – bus and train – for the mass market in India. IntrCity is a case study for how innovation can lower the barriers to transacting online, while providing significantly better service to its users.
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