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The Next Half Billion

The Next Half Billion or the NHB are the core of our work. They represent the second big wave of internet users in India hence the term “Next”. We define them as the cohort of 500 million first-time internet users that have come online via their mobile phones in the five years between 2018 to 2022.

The NHB differs in many ways from the first wave of internet users that came pre-2018. Being “mobile first” is only one of them. Unlike the first wave of internet users who were mostly upper and upper-middle income , the NHB are less affluent, coming predominantly from the bottom 60% of India’s income distribution and earning less than Rs. ~21,000 per household per month. From a demographic standpoint, they are small business owners like beauty salons and kirana shops, blue collar workers, domestic help, security guards etc. They are building greater comfort with tech and represent the hustle and ambition of an aspiring India.

Take 5

'Take Five' is a series of conversations between our investees and our investment team focused on five areas that help founders and leaders to innovate and to create impact for the #NextHalfBillion - Tech, Finance, Regulatory, Impact, and their Future outlook.
The #TakeFive video series invites you to take a break and listen to the insights and learnings of these bold entrepreneurs as they build and scale businesses to help create a meaningful life.

#TakeFive with Satyam Darmora, Co-Founder at Wiom

Hear Satyam Darmora speak to Aditya Misra on how Wiom is providing affordable at-home and mobile wi-fi solutions to its #NextHalfBillion users.

The Next Half Billion

The Next Half Billion or the NHB are the core of our work. They represent the second big wave of internet users in India hence the term “Next”. We define them as the cohort of 500 million first-time internet users that have come online via their mobile phones in the five years between 2018 to 2022.

The NHB differs in many ways from the first wave of internet users that came pre-2018. Being “mobile first” is only one of them. Unlike the first wave of internet users who were mostly upper and upper-middle income , the NHB are less affluent, coming predominantly from the bottom 60% of India’s income distribution and earning less than Rs. ~21,000 per household per month. From a demographic standpoint, they are small business owners like beauty salons and kirana shops, blue collar workers, domestic help, security guards etc. They are building greater comfort with tech and represent the hustle and ambition of an aspiring India.

#TakeFive with Varun Khurana, Co-Founder at Otipy

Hear Varun Khurana speak to Sarvesh Kanodia about how Otipy is creating a more efficient
and transparent supply chain that benefits farmers, consumers and resellers in the agricultural space.

The Next Half Billion

The Next Half Billion or the NHB are the core of our work. They represent the second big wave of internet users in India hence the term “Next”. We define them as the cohort of 500 million first-time internet users that have come online via their mobile phones in the five years between 2018 to 2022.

The NHB differs in many ways from the first wave of internet users that came pre-2018. Being “mobile first” is only one of them. Unlike the first wave of internet users who were mostly upper and upper-middle income , the NHB are less affluent, coming predominantly from the bottom 60% of India’s income distribution and earning less than Rs. ~21,000 per household per month. From a demographic standpoint, they are small business owners like beauty salons and kirana shops, blue collar workers, domestic help, security guards etc. They are building greater comfort with tech and represent the hustle and ambition of an aspiring India.

#TakeFive with Vamsi Krishna, Co-Founder at Vedantu

Hear Vamsi Krishna speak to Siddharth Nautiyal about how Vedantu
helps students access high-quality, affordable, and interactive educational content.

The Next Half Billion

The Next Half Billion or the NHB are the core of our work. They represent the second big wave of internet users in India hence the term “Next”. We define them as the cohort of 500 million first-time internet users that have come online via their mobile phones in the five years between 2018 to 2022.

The NHB differs in many ways from the first wave of internet users that came pre-2018. Being “mobile first” is only one of them. Unlike the first wave of internet users who were mostly upper and upper-middle income , the NHB are less affluent, coming predominantly from the bottom 60% of India’s income distribution and earning less than Rs. ~21,000 per household per month. From a demographic standpoint, they are small business owners like beauty salons and kirana shops, blue collar workers, domestic help, security guards etc. They are building greater comfort with tech and represent the hustle and ambition of an aspiring India.

#TakeFive with Madhusudanan R, Co-Founder at M2P Fintech

Hear Madhusudanan R speak to Amol Warange on how M2P Fintech is using a
cloud-based banking model to help the #NextHalfBillion access multiple financial products.

The Next Half Billion

The Next Half Billion or the NHB are the core of our work. They represent the second big wave of internet users in India hence the term “Next”. We define them as the cohort of 500 million first-time internet users that have come online via their mobile phones in the five years between 2018 to 2022.

The NHB differs in many ways from the first wave of internet users that came pre-2018. Being “mobile first” is only one of them. Unlike the first wave of internet users who were mostly upper and upper-middle income , the NHB are less affluent, coming predominantly from the bottom 60% of India’s income distribution and earning less than Rs. ~21,000 per household per month. From a demographic standpoint, they are small business owners like beauty salons and kirana shops, blue collar workers, domestic help, security guards etc. They are building greater comfort with tech and represent the hustle and ambition of an aspiring India.

#TakeFive with Ankur Gigras, Co-Founder at HexaHealth

Hear Ankur Gigras speak to Aditya Misra on how HexaHealth is
adopting a patient-first approach to help patients access affordable healthcare solutions.

The Next Half Billion

The Next Half Billion or the NHB are the core of our work. They represent the second big wave of internet users in India hence the term “Next”. We define them as the cohort of 500 million first-time internet users that have come online via their mobile phones in the five years between 2018 to 2022.

The NHB differs in many ways from the first wave of internet users that came pre-2018. Being “mobile first” is only one of them. Unlike the first wave of internet users who were mostly upper and upper-middle income , the NHB are less affluent, coming predominantly from the bottom 60% of India’s income distribution and earning less than Rs. ~21,000 per household per month. From a demographic standpoint, they are small business owners like beauty salons and kirana shops, blue collar workers, domestic help, security guards etc. They are building greater comfort with tech and represent the hustle and ambition of an aspiring India.

#TakeFive With Alok Mittal and Siddharth Mahanot,
Co-Founders at
Indifi

Hear Alok Mittal and Siddharth Mahanot speak to Badri Pillapakkam
on how Indifi helps MSMEs access institutional lending and improves their access to formal credit services.

The Next Half Billion

The Next Half Billion or the NHB are the core of our work. They represent the second big wave of internet users in India hence the term “Next”. We define them as the cohort of 500 million first-time internet users that have come online via their mobile phones in the five years between 2018 to 2022.

The NHB differs in many ways from the first wave of internet users that came pre-2018. Being “mobile first” is only one of them. Unlike the first wave of internet users who were mostly upper and upper-middle income , the NHB are less affluent, coming predominantly from the bottom 60% of India’s income distribution and earning less than Rs. ~21,000 per household per month. From a demographic standpoint, they are small business owners like beauty salons and kirana shops, blue collar workers, domestic help, security guards etc. They are building greater comfort with tech and represent the hustle and ambition of an aspiring India.

#TakeFive With Rahul Sasi, Co-Founder at CloudSEK

Hear Rahul Sasi speak to Krishna Vadera about how CloudSEK supports businesses to secure
customer information and enhance the digital journey of users by automatically detecting data breaches.

The Next Half Billion

The Next Half Billion or the NHB are the core of our work. They represent the second big wave of internet users in India hence the term “Next”. We define them as the cohort of 500 million first-time internet users that have come online via their mobile phones in the five years between 2018 to 2022.

The NHB differs in many ways from the first wave of internet users that came pre-2018. Being “mobile first” is only one of them. Unlike the first wave of internet users who were mostly upper and upper-middle income , the NHB are less affluent, coming predominantly from the bottom 60% of India’s income distribution and earning less than Rs. ~21,000 per household per month. From a demographic standpoint, they are small business owners like beauty salons and kirana shops, blue collar workers, domestic help, security guards etc. They are building greater comfort with tech and represent the hustle and ambition of an aspiring India.

#TakeFive With Alekh Sanghera, Co-Founder at FarMart

Hear Alekh Sanghera speak on Siddharth Nautiyal about how FarMart is building agitech solutions
to improve the income and livelihood of farmers, retailers and food businesses.

The Next Half Billion

The Next Half Billion or the NHB are the core of our work. They represent the second big wave of internet users in India hence the term “Next”. We define them as the cohort of 500 million first-time internet users that have come online via their mobile phones in the five years between 2018 to 2022.

The NHB differs in many ways from the first wave of internet users that came pre-2018. Being “mobile first” is only one of them. Unlike the first wave of internet users who were mostly upper and upper-middle income , the NHB are less affluent, coming predominantly from the bottom 60% of India’s income distribution and earning less than Rs. ~21,000 per household per month. From a demographic standpoint, they are small business owners like beauty salons and kirana shops, blue collar workers, domestic help, security guards etc. They are building greater comfort with tech and represent the hustle and ambition of an aspiring India.

#TakeFive With Prateep Basu and Rashmit Singh Sukhmani,
Co-Founders at
SatSure

Hear Prateep Basu and Rashmit Singh Sukhmani speak to Treasa Mathew on how SatSure uses satellite imaging
data and its suite of digital tools to help small and marginal farmers get better access to formal credit services.

The Next Half Billion

The Next Half Billion or the NHB are the core of our work. They represent the second big wave of internet users in India hence the term “Next”. We define them as the cohort of 500 million first-time internet users that have come online via their mobile phones in the five years between 2018 to 2022.

The NHB differs in many ways from the first wave of internet users that came pre-2018. Being “mobile first” is only one of them. Unlike the first wave of internet users who were mostly upper and upper-middle income , the NHB are less affluent, coming predominantly from the bottom 60% of India’s income distribution and earning less than Rs. ~21,000 per household per month. From a demographic standpoint, they are small business owners like beauty salons and kirana shops, blue collar workers, domestic help, security guards etc. They are building greater comfort with tech and represent the hustle and ambition of an aspiring India.

#TakeFive with Mohammed Hisamuddin, Founder at Entri

Hear Mohammed Hisamuddin speak to Sarvesh Kanodia about how Entri helps the #NextHalfBillion to upskill themselves
by providing access to educational and exam prep content in their local languages, which in turn helps them seek out better employment opportunities.

The Next Half Billion

The Next Half Billion or the NHB are the core of our work. They represent the second big wave of internet users in India hence the term “Next”. We define them as the cohort of 500 million first-time internet users that have come online via their mobile phones in the five years between 2018 to 2022.

The NHB differs in many ways from the first wave of internet users that came pre-2018. Being “mobile first” is only one of them. Unlike the first wave of internet users who were mostly upper and upper-middle income , the NHB are less affluent, coming predominantly from the bottom 60% of India’s income distribution and earning less than Rs. ~21,000 per household per month. From a demographic standpoint, they are small business owners like beauty salons and kirana shops, blue collar workers, domestic help, security guards etc. They are building greater comfort with tech and represent the hustle and ambition of an aspiring India.

#TakeFive With Sorabh Bhandari and Suvendu Prusty,
Co-Founders of Riskcovry

Hear Sorabh Bhandari and Suvendu Prusty speak to Treasa Mathew about how Riskcovry provides
“Insurance-in-a-Box” to help MSMEs offer cost-effective insurance services to their end customers.

The Next Half Billion

The Next Half Billion or the NHB are the core of our work. They represent the second big wave of internet users in India hence the term “Next”. We define them as the cohort of 500 million first-time internet users that have come online via their mobile phones in the five years between 2018 to 2022.

The NHB differs in many ways from the first wave of internet users that came pre-2018. Being “mobile first” is only one of them. Unlike the first wave of internet users who were mostly upper and upper-middle income , the NHB are less affluent, coming predominantly from the bottom 60% of India’s income distribution and earning less than Rs. ~21,000 per household per month. From a demographic standpoint, they are small business owners like beauty salons and kirana shops, blue collar workers, domestic help, security guards etc. They are building greater comfort with tech and represent the hustle and ambition of an aspiring India.

#TakeFive With Prateek Shukla, CEO and Co-Founder at Masai

Hear Prateek Shukla speak to Siddharth Nautiyal on how Masai provides affordable job-focused training
to upskill its users and seek better employment opportunities.
The Next Half Billion: Creating Holistic Impact

Our Grantmaking Thesis

The core of our grantmaking thesis is that driving social impact at scale requires taking a holistic approach ” one that includes all the key elements that a constitute a meaningful life for the NHB ” and fostering a supportive ecosystem in each of these elements. This focus on ecosystem development is a unique feature of our approach. Our grantmaking thesis combines this focus with a multidimensional grantmaking toolkit and nuanced tech-led sector level strategies that identify the next frontiers for change.
VIEW REPORT

Our Investment Thesis

Our investment thesis postulated that internet and mobile phones could unlock greater incomes, opportunities and choices for the NHB through new tech-led business models. Five years since we began focusing on this segment, this paper takes stock of how our thesis is playing out and how NHB-focused business models have evolved. It also anticipates the next frontiers in the NHB’s digital journey and the opportunities for entrepreneurs serving them.
VIEW REPORT
The Next Half Billion: Creating Holistic Impact

Our Grantmaking Thesis

The core of our grantmaking thesis is that driving social impact at scale requires taking a holistic approach ” one that includes all the key elements that a constitute a meaningful life for the NHB ” and fostering a supportive ecosystem in each of these elements. This focus on ecosystem development is a unique feature of our approach. Our grantmaking thesis combines this focus with a multidimensional grantmaking toolkit and nuanced tech-led sector level strategies that identify the next frontiers for change.
VIEW REPORT

Our Investment Thesis

Our investment thesis postulated that internet and mobile phones could unlock greater incomes, opportunities and choices for the NHB through new tech-led business models. Five years since we began focusing on this segment, this paper takes stock of how our thesis is playing out and how NHB-focused business models have evolved. It also anticipates the next frontiers in the NHB’s digital journey and the opportunities for entrepreneurs serving them.
VIEW REPORT
Investing for Holistic Impact on the NHB
Our investment approach is to create a holistic impact on the NHB by supporting entrepreneurs. Towards this end, we invest in start-ups that serve the NHB. Read more about this in ‘Next Half Billion - The Next Frontiers: Innovating for the Next Half Billion’.

But for a more meaningful and large-scale impact, we also need to support a much wider range of efforts.  Such as: research efforts that provide insights to entrepreneurs and policy makers, lighthouse projects with demonstration effects, orgs partnering governments in pioneering initiatives, communications and awareness building, and digital infrastructure. Read more about this in ‘Next Half Billion - The Next Frontiers: Helping create a meaningful life for the NHB’.
Startups
Click to read:
‘Next Half Billion - The Next Frontiers:
The Next Frontiers: Innovating for the NHB’
Research & Insights for
entrepreneurs & policy makers
Click to read:
‘Next Half Billion - The Next Frontiers:
Helping create a meaningful life for the NHB’
Lighthouse projects with
demonstration  effects
Click to read:
‘Next Half Billion - The Next Frontiers:
Helping create a meaningful life for the NHB’
Holistic
Impact on
the NHB
Communications & awareness
building
Click to read:
‘Next Half Billion - The Next Frontiers:
Helping create a meaningful life for the NHB’
Orgs partnering  governments in
pioneering initiatives
Click to read:
‘Next Half Billion - The Next Frontiers:
Helping create a meaningful life for the NHB’
Digital infrastructure
Click to read:
‘Next Half Billion - The Next Frontiers:
Helping create a meaningful life for the NHB’
Grassroots orgs with
last-mile reach
Click to read:
‘Next Half Billion - The Next Frontiers:
Helping create a meaningful life for the NHB’
Startups
Click to read:
‘Next Half Billion - The Next Frontiers:
The Next Frontiers: Innovating for the NHB’
Research & Insights for
entrepreneurs & policy makers
Click to read:
‘Next Half Billion - The Next Frontiers:
Helping create a meaningful life for the NHB’
Lighthouse projects with
demonstration  effects
Click to read:
‘Next Half Billion - The Next Frontiers:
Helping create a meaningful life for the NHB’
Holistic
Impact on
the NHB
Click to read:
‘Next Half Billion - The Next Frontiers:
The Next Frontiers: Innovating for the NHB’
Communications & awareness
building
Click to read:
‘Next Half Billion - The Next Frontiers:
Helping create a meaningful life for the NHB’
Orgs partnering  governments in
pioneering initiatives
Click to read:
‘Next Half Billion - The Next Frontiers:
Helping create a meaningful life for the NHB’
Digital infrastructure
Click to read:
‘Next Half Billion - The Next Frontiers:
Helping create a meaningful life for the NHB’
Grassroots orgs with
last-mile reach
Click to read:
‘Next Half Billion - The Next Frontiers:
Helping create a meaningful life for the NHB’
How our investees address the digital barriers faced by the Next Half Billion
Several segments within the Next Half Billion
Source: Dalberg’s Aspiring Indians Report 2019
The digital adoption journey of the Next Half Billion
For entrepreneurs to serve the NHB effectively and build sustainable businesses, fostering NHB trust and confidence in the internet and online transactions / purchases is essential. Success requires addressing the barriers that this population segment perceives and experiences, as well as being attuned to their cultural contexts and social norms. The first step is simply to get more people online more frequently. The next step is to build their comfort level and trust with using the internet. That will likely follow the same evolution from simple to more sophisticated use cases outlined in the graphic below.

The Covid-19 pandemic has been a game changer in this respect. It has rapidly increased comfort in using the internet and undoubtedly accelerated the digital journey of the NHB by several years. For instance, rural mobile data consumption in India grew nearly 30% in the first three months of the nation-wide lockdown imposed in March 2020, bridging the gap with urban consumption, which grew at 15-20%. Indians on average spent nearly 30 minutes extra per day on their smartphones during the lockdown compared to earlier.
In summary
The NHB are a priority for India – the fortunes of this cohort will define India’s trajectory of growth, well-being and prosperity in the decades to come. In many ways, the progress in the NHB’s digital journey so far has been better than expected. This provides a strong foundation for Indian entrepreneurs to double down on the NHB segment and help create a meaningful life for them.