Everywhere we look, technology pervades nearly all aspects of daily life. It’s in our homes, our offices and job sites, our cars, the stores where we shop, and other commercial spaces. As of 2018, smartphones claimed space in 77% of U.S. pockets or purses – meaning most of us now carry advanced technology with us everywhere we go. Yet one domain where technology has untapped potential is in the public sector and civic life. A trip to your local DMV, where you may take a paper ticket and forms to complete while waiting for over an hour, may underscore this point.