Fintech Finance: New CFSI Survey Identifies Significant Gap Between Financial Industry’s Intentions and Actions for Improving Customer Financial Health

30th April 2019
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Fintech Finance published an article covering the industry survey Flourish and the Center for Financial Services Innovation (CFSI), the nation’s authority on consumer financial health, launched earlier this week. This effort surveyed 659 senior financial services executives regarding how they view their customers’ financial health. Sixty-nine percent of these executives expressed an inherent need to improve their customers’ financial health. However only half of these same executives have actually created a product or service that meaningfully improves their customer’s lives.